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Contracts Manager

Posted: 04/04/2024

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This position is primarily responsible for coordinating the initial procurement, ongoing management, and monitoring of contracted client services funded by federal, state, local, and third-party payors.  The Contracts Manager provides supervision and oversight for the Clinical and Grants Assistant and Client Records and Archives Manager. This position works collaboratively with other Quality & Compliance team members to support agency wide initiatives.   The ideal candidate will be extremely organized, highly detailed and analytical, and able to exercise discretion and deliberate communication across multiple disciplines.
FamilyForward is committed to upholding the Organizational Health Anchors that we have set for the agency, including: safety; mindfulness and self-regulation; relational health; cultural diversity, inclusivity, equity, and anti-racism; clinical lens; vicarious trauma and compassion fatigue.
What puts FamilyForward Out Front:

  • Paid time off December 25th through January 1st each year.
  • Emphasis on professional learning, growth, and development.
  • Opportunity to work collaboratively with a dynamic team.
  • Ability to work a hybrid schedule with some in office days and some remote days.
  • Your work will help change lives and reshape communities.
How we wholeheartedly take care of our people:
  • Competitive pay & benefits package includes:
    • Medical, dental, and vision coverage for you and your family
    • Optional short-term disability
    • Virtual medical and mental health care coverage
    • Employee Assistance Program (EAP) counseling services
    • Pre-tax medical Flexible Spending Accounts (FSA)
    • Health Reimbursement Account (HRA) for deductible expenses over $1000 individual; $2000 for families
    • 3% dollar for dollar company-matched 403(b) retirement savings account
    • Company-paid long-term disability and life insurance
  • 10 paid holidays, including 2 floating holidays for religious/cultural celebrations or other holidays not already recognized.
  • Paid time off December 25th – January 1st annually.
  • Generous amount of paid vacation time and health and wellness leave.
  • Education assistance program.
  • Public Service Loan Forgiveness (PSLF) eligible employer.
  • Member and active participant in the Hispanic Chamber of Commerce and LGBTQ+ Chamber of Commerce.
  • Diversity Awareness Partnership Non-Profit Partner.
What to expect on a given day as a Contracts Manager:
  • You’ll coordinate, collaborate, and consult with the Director of Quality & Compliance and other agency leadership in planning, implementation, and documentation for agency contracts and grants specific to program services.
  • You’ll utilize excellent technical and creative writing skills, ensure documentation clearly articulates the agency’s vision, mission and values, strategic initiatives, service offerings and contractual limitations.
  • You’ll maintain compliance with application and reporting requirements for all contracted funders and Healthy Families of America (HFA) accreditation.
  • You’ll alert organization of contract threats to compliance and initiate Corrective Action Plans (CAPs), as necessary.
  • You’ll assist in the detailed analysis of contract deliverables and performance measures.
  • You’ll provide regular supervision to the Clinical & Grants Assistant, and Client Records & Archives Manager to support their professional growth and ensure their quality of work.

You would be a good fit for this position if you:

  • Must have Bachelor’s degree with two to four years’ related working experience (contract procurement and compliance) and knowledge of non-profit operations.
  • Having a Master’s degree from an accredited college, with work or coursework experience in grant or contracts management is a plus.
  • Have experience supervising teammates – whether through voluntary or paid positions.
  • Have database experience, Microsoft Office usage (especially Excel, Word, or Access), and IT experience.
  • Have excellent written and oral communication skills.
  • Have excellent organizational skills and attention to detail for data entry and information management.
  • Must be able to handle confidential information, administrative details, work independently, prioritize work, and meet deadlines.
  • Must be able to manage multiple projects and provide strong customer service skills.

Working Conditions:

This position requires sustained periods of work on the computer, including writing/typing. Remote work via telecommunications may be frequent, secure internet connection required. This position requires frequent and prolonged communication with others, in-person and via telephone/virtual conferencing. The employee will be asked to move around rooms or within a space. The employee may be asked to lift and/or move up to 25 pounds, or greater with assistance. The employee must have transportation to all Agency sites, including external locations where events are held. This position occasionally requires evening and/or weekend work.
FamilyForward is an Equal Opportunity Employer and does not discriminate against employees because of their disability status, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the law. FamilyForward is committed to a diverse and inclusive workplace and will make reasonable accommodations to ensure the success of all employees.

Additional Notes:

The statements herein are intended to describe the general nature and level of work performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of employees so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.


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