Communications and Engagement Specialist

We're Ruiz McDonalds, a family-run franchise operating 38 McDonald's locations in the greater St. Louis and Illinois area.  We believe in exercising positivity, ensuring accountability, and nurturing development in every aspect. We are proud to support our employees and our community!

We recognize that our success is intertwined with the success of the greater St. Louis community. We understand the importance of local support and strive to be an active participant in the community's growth. By supplying jobs, sponsoring events, and making donations, we aim to contribute positively to the areas we serve. Through these collaborative efforts, we envision making the communities we serve stronger.

We are looking for an energetic and organized Communications and Marketing Specialist to join the largest McDonald's franchisee in St. Louis, with over $100 million in annual sales. In this key role, you will support our McFamily’s operations, marketing, and communications, ensuring smooth execution of projects that enhance internal processes, drive employee engagement, and promote brand growth through innovative communication and marketing initiatives.

Key Responsibilities:

Operations Support: 

• Assist in planning and executing projects that improve company performance and operational efficiency.
• Support the development of office-level processes, systems, and routines.
• Collaborate with leadership on initiatives related to employee engagement, retention, loss prevention, and performance improvement.
• Organize and coordinate team-building activities and community engagement events to foster a positive workplace culture.

Communications and Marketing:

• Help develop and implement communication strategies that align with the McDonald’s brand, both internally and externally.
• Assist in managing third-party marketing vendors (e.g., Coca-Cola, PR firms) to ensure campaigns align with company goals and timelines.
• Draft newsletters, key messaging, and communication materials, ensuring consistency and alignment with company objectives.
• Manage digital platforms, including social media and the company website.
• Oversee local store marketing (LSM) efforts and enforce point-of-purchase (POP) standards.
• Provide leadership with insights on sales performance and coordinate promotional campaigns with external partners.

Qualifications:

• Experience in operations support, project management, or office management.
• Strong organizational, problem-solving, and project management skills.
• Bachelor’s degree in business, operations, marketing, communications, or a related field (preferred).
• Familiarity with digital marketing platforms and social media management is a plus.
• Bilingual (English/Spanish) preferred.
• Excellent written and verbal communication skills.
• Public speaking ability and experience presenting to diverse audiences.
• Experience in the quick-service restaurant (QSR) industry is a plus.

Why Join Us?

Be part of a dynamic team at one of the world's leading fast-food franchises. You'll have the opportunity to work in a fast-paced, customer-centric environment, contributing to exciting projects and initiatives that impact both employees and the community.

Ready to take the next step in your career? Apply now and help us continue delivering exceptional service to our customers and community!

Interested applicants may apply online here: Communications and Marketing Specialist Job | Ruiz McDonald's, Saint Louis, MO | Hospitality Online