Store Manager
Store Manager
Department: Retail FLSA Status: Exempt
Reports To: District Manager Job Category: 4 (Manager)
Scope: 10-25 Direct Reports
PURPOSE
The Store Manager is responsible for creating an excellent shopping experience for customers by driving sales growth and profitability while fostering a positive, engaging work environment for team members. This role leads all store operations, ensures compliance with company standards and legal requirements, and develops a high-performing team to deliver best-in-class store standards.
DUTIES AND RESPONSIBILITIES
- Lead daily store operations to meet all company standards while driving sales growth and profitability
- Ensure high levels of customer satisfaction through excellent service, addressing complaints and feedback effectively.
- Monitor Inventory levels, order new products, and manage stock control to minimize waste and ensure product availability.
- Establish and ensure proper rapport and partnership with external vendors to maximize sales and profitability, seeking proper product assortment through new items, area demographics and deal buys
- Recruit, train, coach, mentor, and evaluate team members to build a highly performing, engaged workforce
- Create and maintain a clean, safe, organized, and customer-focused store environment
- Ensure full compliance with company policies and all local, state, and federal regulations
- Manage key performance metrics including sales, labor, shrink, inventory, margins, and EBITDA
- Analyze financial and operational data to make effective business decisions
- Execute merchandising programs, planograms, signage, and inventory controls
- Oversee product quality, freshness, in-stock levels, and proper rotation practices
- Communicate effectively with team members, leadership, vendors, and support teams
QUALIFICATIONS AND SKILLS
- Must be 18 years of age and possess a high school diploma or equivalent
- Minimum 3–5 years of management experience in retail or grocery
- Proficiency in computer systems including POS systems and inventory software
- Bilingual in English and Spanish preferred
- Experience with scheduling, merchandising, budgeting, and expense control
- Proficient in planning and analytical skills (comprehension of P&L’; budget and expense)
- Proven leadership and team development skills
- Ability to manage multiple priorities and complete administrative tasks efficiently
- Microsoft Office proficiency
- Must Adhere to a uniform dress code
PHYSICAL REQUIREMENTS
- Requires the ability to reach, bend, balance, lift, and carry items weighing 20–50 pounds on a regular basis. Items weighing more than 50 pounds require a coordinated team lift.
- Ability to stand and walk for extended periods
- Ability to push, pull, grasp, twist, and perform repetitive movements
- Ability to work in varying conditions including coolers, freezers, outdoors, delivery trucks
APPLY HERE:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.