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Vice President of Sales

Posted: 09/24/2023


Human Resources

Business Unit:

Field - PFS

Supervisor’s Title:

OpCo President

Variable Pay:



FLSA* Status:


Job Status:


Work Schedule:

Day Shift


Executive/Sr Level Officials Mgrs


Position Summary* describes the purpose of this position and why the job exists.

Plans, directs, implements and oversees human resource policies, procedures, activities and associate relations functions of the Opco, in include: employment, compensation, benefits, labor relations, performance management, organization design and development, management development and training and change management. Works with President and Senior Management to strategically plan HR initiatives that will support and benefit the Opco's business objectives.

This leader is a member of the senior leadership team, reporting to the Opco President, and is responsible for management and direction of the HR Department staff, achieving performance metrics, expense and revenue management and compliance with local, state, federal and other regulatory agencies.

Major Functional Responsibilities lists the most important functions of the position, in order of importance with emphasis on what is required and the result to be accomplished in the position rather than how it is done.


  •   Serves as a strategic partner to the President and senior management in the development of the organization's long range plans and programs, particularly from the perspective of the impact on people in order to achieve our finanical goals and business strategies.

  •   Manages regulatory oversite to ensure all activities and operations are performed in compliance with local, state, federal and other regulatory agencies. (I.e. OFCCP, DOL, EEOC, OSHA, etc.) Consults with legal counsel as appropriate.

  •   Directs and manages the HR team in the administration of the Opco compensation and benefits programs, including maintenance of HR information. Provides necessary reporting for critical analysis of the HR function and the people resources of the organization.

  •   Directs the development and implementation of effective staffing strategies which include recruitment, selection, training, development, retention and succession planning programs.

  •   Establishes a positive, open and productive associate relations environment by proactively identifying and resolving issues of concern, and constantly communicating relevant issues and policies. Uses engagement survey data to develop action plans to ensure Opco culture and associates are aligned with our strategies and values.

  •   Develops programs to allow the organization to embrace Diversity and Inclusion of applicants and associates and to permit the full development and performance of all associates.

  •   Develops and implements HR policies, programs and associate activities to support Opco operations, makes fair and consistent decisions to fulfill legal obligations. Contributes to the development of other other policies and procedures (non- HR) to ensure they are consistent with Opco culture and are in compliance with local, state and federal laws.

*Denotes job posting information. JD-10.2017


  •   Manages the budget and other financial measures of the HR department. This includes developing compensation and incentive strategies that meet the needs of our associates, Opco financials and business strategies.

  •   Executes investigations concerning harassment, theft, worker’s compensation fraud, etc. Analyzes and presents findings to President to determine action to be taken. Advises on applicable laws to ensure fairness, consistency and compliance.

    Performs other related duties as assigned. Fiduciary Responsibility: Yes

    Supervisory Responsibility: Yes If yes, please check appropriate box(es): Direct Reports Indirect Reports
    Physical and Work Environment Demands indicates what the position requires in regard to physical activities and work environment.

    Describe the primary work environment: Office If Other, please describe: Percent travel required: Negligible

    List equipment used: Office equipment -Select- -Select- -Select- -Select- If Other, please describe: Does this position require any other physical activities that are not listed above:No If Yes, please describe:

    Executive Competencies describe the capacity or potential required for an associate to be effective in a current position or to be developed to be effective in a future position.

    Competency Definition


Job Knowledge & Results

Results-oriented Proactive Accountable

• Has the knowledge and skills to perform job in a timely manner with a high level of accuracy and results
• Demonstrates the ability to learn new skills and apply effectively to improve work performance
• Understands the critical need for safety and effectively applies policies and procedures in all aspects of the job
• Aligns day-to-day activities of the team with overall objectives and customer service commitments, models

outstanding safety behavior, and drives for results
• Resolves problems and customer service issues, preventing reoccurrences and using lessons learned to develop

the team
• Demonstrates knowledge of financial risks; proactively seeks opportunities for cost savings and efficiencies • Applies broad business knowledge to address issues across departments
• Generates strategic direction that ensures safe, productive, and efficient outcomes
• Identifies opportunities for improvement and allocates resources to achieve success


Respectful Reliable
Clear & Concise

• Communicates in a concise, meaningful, and respectful manner, both verbally and in writing
• Listens, asks questions, and ensures understanding
• Chooses the timing and mode of communication that is appropriate to the situation (face-to-face, phone, e-mail)
• Proactively communicates and anticipates questions/issues in a manner that helps associates do their jobs.
• Delivers difficult messages with respect, empathy, and clarity; conducts conversations in a timely manner and

appropriate setting.
• Supports and communicates organizational decisions, priorities, and policies in a timely and effective manner to

ensure understanding.
• Establishes consistent and effective communication avenues to share information across the department or

location, and with external partners
• Expresses opinions in a professional manner and maintains an open environment that encourages the

expression of ideas and opinions by all associates

*Denotes job posting information. JD-10.2017


• Effectively communicates the company vision and strategy to build commitment


Customer Focus

Collaborative Trusted Passionate

• Demonstrates initiative and the ability to understand the needs of both internal and external customers to create an exceptional customer experience

• Is a trusted partner to customers; is patient, respectful, professional, and helpful in all interactions
• Acts with the customer in mind, balancing business needs with service delivery
• Builds relationships with internal and external customers, and considers them in decisions and actions
• Solicits frequent feedback from customers and takes action to improve service, quality, and responsiveness
• Thoughtfully offers alternate approaches and points of view to deliver solutions that meet or exceed expectations • Sets strategy based on customer business drivers and promotes a customer-focused culture for associates
• Skillfully negotiates to ensure the best outcomes for our customers and the needs of our business
• Sets the tone for continuous enhancement to customer service

Judgement & Decision Making

Thoughtful Perceptive Responsible

• Makes correct and logical decisions based on information; seeks help from others when needed • Identifies opportunities to improve processes and effectively communicates ideas
• Anticipates potential obstacles and consequences, and uses sound judgement to act accordingly • Considers customer and financial impacts before making decisions

• Guides team in the assessment and implementation of solutions, exercising appropriate judgement to ensure effective results

• Acts timely and decisively even in times of ambiguity, and stands behind decisions while remaining open to new information

• Considers the company's mission, goals and values when making decisions
• Removes barriers to expedite decisions at all levels
• Provides strategic guidance and context that emphasizes priorities; redirects goals and resources as needed

Interpersonal Skills

Self-Aware Inclusive Confident

• Treats others with respect and fairness
• Actively and cooperatively participates as a team member; collaborates with others to ensure positive results
• Demonstrates the courage to do what is right
• Cultivates team cohesiveness and fosters trust
• Reaches out to peers within and across the company to understand and incorporate diverse viewpoints, ensures

open communication and alignment
• Handles opposition constructively, and employs tact and diplomacy in interactions • Promotes collaboration and encourages teamwork across PFG
• Challenges others to think differently and creatively; rewards innovation
• Establishes and models a culture of trust, respect, and integrity

Team Management & Development

Learning-Focused Inquisitive Adaptable


• Pursues growth by participating and being engaged in developmental activities
• Proactively seeks feedback from others on performance, strengths, and development areas
• Is accountable for own performance and highly motivated to achieve goals
• Clearly communicates expectations, provides timely feedback, recognizes accomplishments, and coaches others

to enhance performance and achieve significant results
• Coaches the team in building and maintaining their job skills and knowledge, and facilitates associate development • Moves quickly to confront and manage unacceptable behavior, and holds team members accountable for results • Provides managers with the opportunity, independence, and resources to run their area of responsibility
• Builds organizational capability by selecting and aligning talent based on strengths and providing challenging

opportunities to facilitate growth
• Creates a culture where all associates are encouraged to develop to their highest potential, and continually strive

for personal and professional achievement


Strategic Influential Principled

• Serves as a role model for PFG values
• Contributes to a positive work environment, brings energy to the team, and helps others achieve goals
• Demonstrates self-confidence and self-reliance in completing work without close supervision in meeting goals and

• Adapts leadership approach to meet the needs of different situations and facilitates results
• Is a role model for teamwork, integrity, trust, results orientation, and customer service
• Takes ownership for area of responsibility and makes sound business decisions accordingly

*Denotes job posting information. JD-10.2017




• Provides clear strategic direction and communicates a vision that directly aligns with and supports company priorities and goals

• Recognizes and acts as a catalyst for ideas and change that improve effectiveness, efficiency and business value • Serves as a role model through a record of high performance, commitment to service, and high personal and

professional integrity

Experience, Education, and Certifications specifies required or preferred knowledge, skills and abilities to be effective in the position. Required is the absolute minimum necessary to perform the functions and duties of the job.

Required Education: Bachelors If Other, please specify:

Preferred Education: Masters/MBA If Other, please specify:

Required Experience: 10 Years +

Please specify:
10+ years of demonstrated HR leadership and management experience Strong consultative, presentation and communication skills
Solid knowledge and applicable laws and regulations related to HR and business practice
Highly computer literate with Microsoft Suite and various HR programs including HRIS and applicant tracking systems

Preferred Experience: 10 Years +

Please specify:
10+ years of demonstrated HR Leadership and management experience in foodservice

Preferred Professional Certification(s): Yes If Yes, please specify:SHRM-CP, SHRM-SCP, PHR or SPHR preferred

Additional Comments describes any other relevant information regarding this position.

Position Scope & Dimensions:

  •   Annual Sales $250M+

  •   Number of Opco Associates – 250+

  •   Responsible for Multiple Locations and/or Functional Departments

  •   Leads Direct/Indirect Reports (Exempt & Non-Exempt)

    Apply here:

Disclaimer: The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. Also, the job may change as the business changes or customer need changes or may vary somewhat from location to location. Management retains the right, authority and discretion to add or change the duties of the position at any time. Associates must learn and observe applicable company policies and safe practices, as well as perform all duties assigned by supervisors. This job description does not constitute an employment contract.

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